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Privacy Policy

Last Updated : Oct 2025

Introduction
At Web Temple ("We," "Us," "Our"), we are committed to protecting your privacy and personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services or interact with us.

By using our services, accessing our website, or submitting your information to us, you consent to the processing of your personal data as described in this policy.

  1. Information We Collect

    1. Personal Information:

      We may collect and process the following types of personal data:

      • Name, email address, phone number, billing details.

      • User account credentials and login details for our services.

    2. Non-Personal Information:

      We also collect non-identifiable data to improve our services:

      • IP address, browser type, operating system.

      • Website usage data such as pages visited, session duration, and click paths.

    3. Cookies and Tracking Technologies:

      We use cookies and analytics tools such as Google Analytics to:

      • Enhance your user experience.

      • Analyze traffic and usage behavior You may adjust your browser settings to disable cookies, but doing so may affect certain site functionalities.

  2. How We Use Your Information

    1. To Provide Services:

      • Account creation and management.

      • Delivery of web hosting, application development, and managed services.

      • Customer service and technical support

    2. To Improve Services:

      • Analyze usage to enhance features and user experience.

      • Troubleshoot technical issues and maintain security.

    3. Marketing and Communication:

      • Send service updates, newsletters, and promotional content.

      • Provide personalized recommendations based on preferences.

      • Share data (where applicable and with consent) with our subsidiaries or sister companies for marketing purposes.

      You may opt out of receiving marketing communications at any time.

  3. Information Sharing and Disclosure

    1. With Third Parties:

      We may share your data with:

      • Trusted service providers for payment processing, email delivery, and analytics.

      • These parties are bound by strict confidentiality and data protection obligations.

    2. Legal Compliance:

      We may disclose your personal data:

      • To comply with applicable laws, legal processes, or lawful requests.

      • To protect our legal rights, prevent fraud, or safeguard users and the public.

    3. Business Transfers:

      In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

  4. Data Retention and Protection

    1. Retention Period:

      We retain personal data only as long as necessary to:

      • Fulfill the purposes outlined in this policy

      • Comply with legal, tax, accounting, or regulatory requirements

      After the retention period, data is securely deleted or anonymized.

    2. Data Security:

      We implement industry-standard safeguards, including:

      • Encryption, firewalls, secure access controls.

      • Regular audits and updates to our infrastructure and internal policies.

  5. Your Rights Under PDPA


    You have the right to:

    • Access your personal data and obtain a copy.

    • Correct any inaccurate, incomplete, or outdated personal data.

    • Withdraw consent at any time (may affect your access to certain services).

    • Prevent processing of your personal data for direct marketing.

    • Request deletion of your data (subject to contractual or legal obligations).

    To exercise these rights, please contact us using the details in the Contact Us section below.

  6. Cross-Border Data Transfers


    Your personal data may be stored or processed outside Malaysia, such as on cloud servers or by third-party vendors.

    Where applicable, we ensure:

    • Transfers are made to countries with adequate data protection laws, or

    • Contractual safeguards are in place to protect your rights under the PDPA

  7. Third-Party Links


    Our website may include links to third-party websites. We are not responsible for their privacy practices, content, or terms. We encourage you to read their privacy policies separately.

  8. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

    While we may notify you of significant updates as a courtesy, you are encouraged to review this policy periodically to stay informed of any changes.

Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

  • Have read and understood this Privacy Policy
  • Consent to the collection, processing, and use of your personal data in accordance with this policy and the PDPA